Shipping policy

Shipping Policy

Shipping Information

We are pleased to offer worldwide shipping through USPS Priority Mail and FedEx.
Once your order has been shipped, you will receive an email notification with carrier details and tracking information.

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Domestic Shipping (U.S.)

• USPS Priority Mail: Flat rate of $10

• Orders shipped to PO Boxes, APO/FPO addresses, and U.S. territories are fulfilled via USPS Priority Mail.

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International Shipping

Shipping costs vary based on destination and will be calculated at checkout.
All international customers will receive tracking information once their order has been dispatched.

Please note: International orders may be subject to customs fees or import duties determined by the destination country. These charges are the responsibility of the customer.

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Processing Time

Orders are processed within 1–3 business days.
Orders placed before 12 PM (EST) may ship the same day.
During busy seasons or product launches, processing times may be slightly longer.

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Delivery Estimates

• USPS Priority Mail: 3–5 business days within the U.S.

• FedEx Express: 2–3 business days (optional upgrade at checkout)

• International Delivery: 7–14 business days, depending on location and customs clearance.

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Customer Support

If you have any questions about your order or need assistance with tracking, please contact us at info@ilovemuza.com.
Our team is happy to help ensure your Casa Muza package arrives safely and on time.