Shipping & Returns

 

Shipping Information

We ship worldwide via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.

  • Priority Mail — $6 flat rate

  • Priority International — $15 flat rate

  • Overnight – $34 flat rate

We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.

Easy Returns & Exchanges

  • We accept exchanges within fourteen (14) days of purchase (AKA the date listed on your receipt) for most items in new condition.

  • Client is responsible for shipping costs upon returning. After (14) days we will offer a store credit valid through (1) year.

  • Lingerie, swims, clearance and vintage items are FINAL SALE.

  • Shipping fees are non refundable, customer is responsible of shipping costs for returned items. Before issuing returns, please contact us for further instructions at: info@ilovemuza.com

MUZA Studio.

83a Hester St. ,

New York, NY 10002